Privacy Policy for Trieu Ton Dental, PC DBA Arbor Dental
Privacy Policy for Trieu Ton Dental, PC DBA Arbor Dental
Effective Date: Jan 1, 2026
Trieu Ton Dental, PC DBA Arbor Dental ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, schedule an appointment, communicate with us, or use our services.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Trieu Ton Dental, PC DBA Arbor Dental ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Appointment details
- Service history
- Payment information when applicable
- Communication preferences
- Opt-in records, timestamps, and consent details for SMS, email, and other communications
Non-Personal Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Referring pages
- Cookies and similar tracking technologies
Customer Communication Information
- Records of inquiries and requests
- Appointment confirmations and changes
- Customer service communications
- Feedback and responses
2. How We Use Your Information
We may use the information we collect to:
- Provide dental services and customer support
- Schedule, confirm, and manage appointments
- Send appointment reminders, treatment-related updates, and other service-related communications
- Send promotional or marketing messages only where you have separately provided consent
- Process transactions and payments
- Maintain records of consent and communication preferences
- Improve our website, services, and user experience
- Monitor and protect the security of our website and systems
- Comply with legal and regulatory obligations
3. SMS Messaging and Consent
If you provide your phone number and opt in, you may receive text messages from Trieu Ton Dental, PC DBA Arbor Dental.
Depending on the consent you provide, these messages may include:
Non-Marketing Messages
- Appointment confirmations
- Appointment reminders
- Scheduling and rescheduling notices
- Consultation follow-ups
- Treatment-related communications
- Customer support messages
- Other service-related updates
Marketing Messages
- Promotions
- Special offers
- Practice-related marketing content
Marketing messages are sent only if you have separately and expressly opted in to receive marketing SMS messages. Consent is not a condition of purchase.
4. Opt-In Methods
Users may opt in to receive SMS messages through our website forms. Where applicable, our forms provide separate, optional, unchecked consent checkboxes for:
- Non-marketing SMS messages
- Marketing SMS messages
By submitting a form and selecting the applicable checkbox(es), you consent to receive the type of messages you selected at the phone number provided.
5. Message Frequency, Rates, HELP, and STOP
- Message frequency varies based on your interactions with us and the type of consent you provide.
- Message and data rates may apply.
- Reply STOP to opt out of SMS messages at any time.
- Reply HELP for assistance.
- You may also contact us using the contact information listed below for support regarding our messaging program.
6. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share personal information with trusted service providers strictly as necessary to operate our business and provide services to you, including:
- Appointment scheduling platforms
- Payment processors
- Website and hosting providers
- Customer service vendors
- Text messaging platform providers and aggregators used solely to deliver messages you have consented to receive
We may also disclose information:
- When required by law, regulation, legal process, or governmental request
- To protect our rights, users, systems, or property
- In connection with a business transaction such as a merger, acquisition, or asset sale, subject to applicable legal protections
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. These measures may include:
- Encryption in transit where appropriate
- Access controls
- Secure storage practices
- Authentication procedures
- Periodic monitoring and updates
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Enhance the overall user experience
You may choose to disable cookies through your browser settings, but doing so may affect the functionality of certain parts of the website.
9. Your Choices and Rights
You may:
- Opt out of marketing emails by using the unsubscribe link where available
- Opt out of SMS messages by replying STOP
- Request updates or corrections to your personal information where appropriate
- Contact us with questions about how your information is used
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
11. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website and services after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Trieu Ton Dental, PC DBA Arbor Dental
Phone: +1 925-369-4089
Email: [email protected]